Privacy Policy

Privacy & Legal Notice

PRIVACY NOTICE

At Sup-C, located at Gildenstraat 20 bus 0101, 2470 Retie, Belgium, we are committed to protecting your personal data and ensuring your privacy when using our website. As a software technology company, we comply with the General Data Protection Regulation (EU) 2016/679 (GDPR), safeguarding your data rights.

The purpose of this privacy notice is to explain what personal data Sup-C collects, how it is used and stored, and with whom it may be shared.

Using Our Website

You can browse our website without providing personal data. However, if you request services or information—such as downloading white papers, scheduling an appointment, or learning more about our products or services—you may need to provide certain personal information, which will be processed with your consent.

Personal Data Collection and Legal Basis

When using our website, you may voluntarily provide personal information, such as your name, email address, phone number, and country of residence. This information is collected to:

•Correspond with you.

•Provide requested services or information.

•Grant access to our resources.

We process this data based on your explicit consent, which you can withdraw at any time. Sup-C does not collect personal data unless you provide it voluntarily (e.g., via registration forms, email communications). Public network usage may carry inherent risks, so we recommend exercising caution when sharing sensitive information.

Data Controller

The data controller responsible for processing your personal data is:

Sup-C

Gildenstraat 20 bus 0101

2470 Retie, Belgium

Purpose of Data Processing

Sup-C processes personal data to:

•Respond to inquiries about our products or services.

•Manage and optimize the functionality of our website.

Data Processing Location

Your personal data is hosted in Belgium by a third-party provider that adheres to the EU Privacy Shield Framework, ensuring compliance with European data protection standards.

Access and Data Sharing

Access to your personal data is restricted to authorized personnel. Sup-C will never sell or share your data with third parties without your explicit permission.

Commercial Emails

Sup-C only sends commercial emails, such as newsletters, if you opt-in by checking the appropriate box in our contact form. You may withdraw your consent at any time by:

1.Unsubscribing via a link in the email.

2. Emailing info@sup-c.com.

3.Sending a letter to our office address.

Once we receive your withdrawal request, we will confirm receipt and stop sending commercial emails.

Data Retention

Sup-C retains your personal data only as long as necessary for the purposes it was collected or as required by law. Marketing-related data will not be stored for more than three (3) years. All other personal data will be deleted after three (3) months unless required for legal purposes.

Your Rights

You have the following rights under GDPR:

•Access: View your personal data.

•Rectification: Correct inaccurate or incomplete data.

•Erasure: Request deletion of your data.

•Restriction: Limit processing of your data.

•Objection: Object to data processing.

•Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at info@sup-c.com or by mail at our office address.

Children’s Data

Sup-C does not knowingly collect data from children without the verifiable consent of a legal guardian, as required by applicable laws.

Cookies

Our website uses cookies to enhance user experience. For detailed information about the types of cookies we use, visit https://cookies.insites.com.

Modifications

Sup-C may update this privacy notice without prior notice. Users are encouraged to review this notice regularly to stay informed of any changes.

Complaints

If you believe your data rights are being violated, you may file a complaint with:

Belgian Data Protection Authority (Autorité de la protection des données / Gegevensbeschermingsautoriteit).

•The data protection authority in your country of residence.

Last updated: December 2024

LEGAL NOTICE

This legal notice governs the use of the Sup-C website. By using this site, you agree to comply with its terms.

Intellectual Property

All content on this website, including design, text, images, and downloadable materials, is the exclusive property of Sup-C unless otherwise noted. Unauthorized use, reproduction, or distribution is strictly prohibited.

Trademarks

The trademarks, logos, and service marks displayed on this website are owned by Sup-C or third parties. No license is granted without prior written consent.

Linked Websites

Sup-C may provide links to third-party websites for convenience. Sup-C is not responsible for the content or accuracy of these sites and does not imply endorsement.

Disclaimer

The website and its content are provided “as is” without warranties of any kind. Sup-C is not liable for damages arising from the use or unavailability of the site, including technical issues, inaccuracies, or data loss.

Jurisdiction

Use of this website is governed by Belgian law. Disputes will be resolved exclusively in the courts of Turnhout, Belgium.

Last updated: December 2024