Sup-C keeps this website deliberately simple and collects only the information needed to answer enquiries, provide support and handle licensing or sales.
Sup-C is operated by:
Patrick Cleys / Sup-C is responsible for the personal data processed through this website and in direct communication with customers, resellers and prospects.
Depending on how you contact Sup-C, this may include your name, company, email address, country, VAT number, selected product, message content and any information you later provide as part of a support or licensing request.
The public contact form does not accept attachments. If logs, screenshots or other technical files are required, these can be exchanged later by email or another agreed method.
Information is processed only for legitimate business purposes, such as:
Depending on the situation, processing is based on steps taken at your request before entering into an agreement, performance of a contract, compliance with legal obligations, or Sup-C's legitimate interest in providing support, maintaining business communication and protecting its services against misuse.
When the contact form is submitted, the message is sent directly by email using authenticated mail delivery. The website does not store the submission in a database.
Basic technical data such as the IP address, submission time and browser user-agent can be included in the received message for abuse prevention and troubleshooting.
Personal data is kept only as long as reasonably necessary for the purpose for which it was collected and, where applicable, for contractual, support, accounting, tax or legal obligations. Support and commercial correspondence may therefore be kept longer than a simple unanswered enquiry.
Information is used by Sup-C and is not sold to third parties. Service providers may process limited data where technically necessary to provide hosting, email or payment services.
The website may link to or embed external services:
Sup-C does not use advertising or analytics cookies on this website. The core website itself does not require a cookie banner. External services such as embedded video or payment providers may apply their own technologies and privacy policies when you interact with them.
Where the GDPR applies, you may have the right to request access to your personal data, correction, deletion, restriction of processing, objection to certain processing, or data portability where applicable. You may also lodge a complaint with the competent data protection authority.
For privacy or GDPR-related questions, use the contact form or contact Sup-C directly.